Research and Development
Luxilon industries NV strives to develop and market unique products, based on its superior knowledge of filament technology.
Research for new or improved products in cooperation with our customers, our independent agents or raw material manufacturers is therefore of major importance.
A worldwide network of agents has been set up to help and service customers in all different industries, giving them our own extra technical support.
Customer service and a good long-term relationship are of extreme importance to us and are the key to our success as well as that of our customers.
Luxilon invests in people. We want them to implement TQM, which stands for Total Quality Management. It means that everyone is quality-minded and does everything to improve and to help setting the highest standards in quality, technology and customer service. We want them to act as a team of specialists in their field, forming thus the perfect structure to create, produce and sell the final product requested by our current and new customers.
Luxilon industries NV was the first manufacturer to produce tennis strings and other filaments under the ISO quality standard. We are now producing under the 2015- ISO 9001 for sports and industrial applications and 2016-ISO13485 for products that could be used in medical devices. Quality must therefore be of the highest level. TQM (Total Quality Management), SPC (Statistic Process Control), feasibility studies and our internal high standards must keep us far ahead of any other filament manufacturer.
A multi-million investment programme in 2016 will set new standards and give us lots of opportunities to produce unique and high-tech products