Secure chat for health service providers and hospitals
Ninchat is a growth company from Finland, offering leading, digitally native, white label communication service (chat, files, video integrated to customer journey) for insurance, banking and eHealth & mHealth service providers.
Perform digital transformation more rapidly and cost-efficiently, improve sales conversion, customer satisfaction and organization reaction speed. Find new digital business areas.
Patient consultations: Doctor/Patient, Nurse/Patient, Other health professionals
Customer appointments: Insurance & Banking services via chat
Customer journey: Sales and Customer service (also for authenticated customers)
Internal communications: Internal support processes help, Internal team communication, Long lasting chats: eg. surgery recovery chat with professionals, themed group coaching sessions
Product: In customer brand, look & feel
Secure communication service (embeds into web+native mobile apps, intranet), integrates with customer platform, authentication, CRM and SSO systems. Supports strong encryption for customer data. Includes text, files and video (webrtc), triggers, questionnaires, scheduling, notes, internal team communication, external 1-1 communication, external group communication and many other features. Compatible with Bots & AI-platforms. Data in Germany. EU/GDPR OK. Keywords: Telemedicine / Digital Transformation / Mobile / SaaS / HIPAA compatible / Chatbot / Artificial Intelligence / CRM / Customer Journey / Patient Journey / Open API.