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Writing, typing, summarizing: documenting psychiatric sessions eats up valuable hours every day. With AI, it can now be done much faster.
Dutch company HealthTalk BV is reducing the documentation burden in mental health care with an AI-powered platform. More time for therapy, less time at the keyboard.
Interview Jan-Marc Verlinden, Founder, HealthTalk BV
What we see nowadays is that the health care provider is spending 30% of the time, at least, on doing administration.
We have, developed a very simple application that can record that entire conversation between the doctor and the patient. And we do automated reporting out of that.
We take like, 2 or 3 minutes to do the entire reporting, where as the health care provider nowadays has to spend at least 30 minutes to write that entire report down.
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How it works
From speech to text in any language
Interview Jan-Marc Verlinden, Founder, HealthTalk BV
We have developed one version for the laptop, but we also have a version on the mobile.
Yeah, it's a simple press up the button, you start the conversation, you put your mobile down, and, AI is going to do the work for you. So in a later stage, after the conversation, you will see that you have the dedicated report for, or intake of progress talk and eMDR.
What we do differently is that we really identifie the persons listening to the voice and the tone. AI doesn't mind about languages. But we can translate each language to any of the other languages, and that makes it really convenient.
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Onboarding & Security
Changing the workflow easily
Interview Jan-Marc Verlinden, Founder, HealthTalk BV
Changing the way you work is the hardest thing to do. So we developed an onboarding program where in eight steps you could have a video, we have a personalized introduction and really help on a one on one base each healthcare provider to use the system.
In the Netherlands we are certified for five years already, especially for medical data and we own the whole chain. We do not use Gemini or Azure or any ChatGPT services. We have all the services on our own hardware in Amsterdam.
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Acceptance
Users trust the platform
Interview Jan-Marc Verlinden, Founder, HealthTalk BV
Using AI in healthcare is always a challenge.
After a month or three, if you trust that the AI model is really working out and the report is way better and enhanced, then you will see that the time savings of what we promise the 30% will really be there.
We see that 80 to 90% of the patients are really happy with it. Also because the report the the outcome is way more convenient than when the doctor is actually writing the report.
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At a glance
What AI adds to therapy
The HealthTalk platform shows how AI can simplify time-consuming tasks for healthcare professionals and create space for conversations with patients.
