LabTurbo Biotech, a biotech company specializing in the development, manufacturing and marketing of nucleic acid extraction reagents, fully automated molecular diagnostic instruments and reagents, and automated instrument customization services.
The LabTurbo team is accomplished and knowledgeable in molecular diagnostics and scientific research. In addition to customer service, we also learn a lot about consumer needs and what researchers want. We have also supported LabTurbo Biotech's core research and development, where we have gained a solid foundation and skills for our work. Our strong background ensures that we have not only basic customer service, but also a lot of specific and in-depth information to help clients solve various problems they know or have not yet found.
We create an effective on-site assessment of consumer needs in line with our working patterns and customer interaction experience, ensuring that the company's offerings are updated to meet evolving customer expectations.
We ensure that improvements needed by customers are addressed in a timely manner. We have the ability and inert versatility to change plans and ensure that the services offered to consumers exceed their expectations. We are able to meet the needs of clients through our excellent listening, decision making and expertise
customer service capabilities.
As a customer service specialist, we demonstrate a high level of loyalty and dedication to our jobs. This spurred us to successfully complete our business trip to the United States for a highly complex research and molecular diagnostics laboratory installing the LabTurbo 48 Compact System. To maintain a good customer relationship, we provide prompt support when customers have requests and questions. Our willingness to assist in an on-site review of increasing customer needs with exceptional consistency and decision-making ability to maintain optimal customer satisfaction. This would further ensure that evolving consumer expectations are met in deciding to resolve the issue by liaising with the appropriate business offices, contributing to improved consumer service.
Exhibitor Data Sheet