The study, conducted by the Centre for Human Resource Management at the University of Melbourne and the Australian Nursing Federation finds Victoria's registered nurses in Victoria's aged care sector are "emotionally exhausted" and not committed to their workplace.
It cites excessive workloads, cost cutting, a hostile work environment and competing role demands as causing the stress. The study was based on a survey of over 1000 registered nurses and personal care workers in Victoria last year.
The researchers say the study also reveals that aged care facilities need to drastically improve their training and human resource management. Facilities that provide more training, have rigorous recruitment, selection and performance management practices and developed grievance procedures benefit from staff who have a more positive attitude toward their work and better physical and mental health outcomes, according to the scientists.
Workers at these facilities also reported that the quality of care provided for residents was better than workers at facilities where there were poor human resource management practices and high levels of cost cutting in relation to staffing levels. In particular having fewer residents for each nurse to care for was associated with less frequent medication errors.
The rapidly-ageing population in Australia is placing an unprecedented strain on aged-care provision and it seems likely this pressure will continue in coming years. This pressure is likely to further damage the quality of working life for staff and undermine resident care, the researchers conclude.
MEDICA.de; Source: University of Melbourne