Photo: Man holding a sign with the words "be prepared!"


Topic of the Month March 2015

The hospital as patient: crisis management and communication

Remain calm in the event of a crisis, determine the cause, go one step at a time and professionally summarize the information given to the media. This could be the plan of a hospital that has to deal with a crisis situation. Could be! Unfortunately the reality is often different. Many hospitals do not seem to prepare for possible crisis situations. But that can be changed.