Orthopaedic surgeons at a McGill University Health Centre in Montreal used commercial, encrypted email and phone calls to communicate with primary care physicians in six towns in the northern area of Quebec about their patients, who primarily suffered from bone fractures, injuries which typically require travel to a larger hospital for care. The towns are part of a geographic area surrounding the hospital which spans 375,291 square miles (972,000 square kilometers), including areas where medical services are extremely limited.
The retrospective study, using data from January 2008 to June 2013, found that out of 921 email consults, 731 patients were able to receive treatment from their local doctor with the guidance of an orthopaedic surgeon at McGill.
"These results show that you don't need an expensive, elaborate system to clinically manage patients with more common conditions," said Dr. Adam Cota, lead study author and now an orthopaedic trauma fellow at OrthoIndy at St. Vincent Indianapolis.
Researchers used a basic email system, requiring virtually no start-up costs or dedicated personnel. In contrast, sophisticated telehealth communication systems have higher operating costs. Cota noted that the email application meets Canada's requirements for protecting patient information.
For patients, receiving proper orthopaedic treatment and care near their home eliminates the need to travel, take time off from work, or pay for child care and other related expenses. In addition, the study estimated a savings of nearly $3.7 million ($5.5 million in Canadian dollars) over the study timeframe in medical transportation, which in Canada, is provided free of charge from rural areas.
"We feel that these results will be important for planning and enhancing delivery of orthopaedic care in remote communities," said Cota, "and a low-cost referral system like this can result in significant savings by the patient and/or insurance or government provider."
MEDICA-tradefair.com; Source: American Academy of Orthopaedic Surgeons